Defense Beyond Speed.
Meet Autonomous Security Operations.

These Terms govern all access to and use of the CLAWOLF Agentic Guard platform, including all features, APIs, agents, dashboards, integrations, and associated documentation (collectively, the "Platform"). They apply to all users including individuals, organisations, and any entity accessing the Platform on behalf of a corporate subscriber.

By creating an account, clicking "I Agree", accessing the Platform, or otherwise using the Service in any way, you enter into a binding contract with CLAWOLF. If acting on behalf of a company, you represent that you have the authority to bind that entity, and references to "you" include that entity.

CLAWOLF reserves the right to modify these Terms at any time. Material changes will be communicated by email and/or in-platform notice at least 14 days in advance. Continued use after the effective date constitutes acceptance. If you do not accept updated Terms, your sole remedy is to terminate your account before the effective date of the change.

Access to the Platform is granted on a non-exclusive, non-transferable, revocable basis strictly limited to the Subscription purchased. To be eligible, you must:

• Be a legal entity or an individual at least 18 years of age with full legal capacity;
• Not be incorporated in, resident of, or operating from a jurisdiction subject to UN, EU, OFAC, or UK OFSI sanctions;
• Not be listed on any applicable government sanctions, denied-party, or export control list;
• Have a legitimate and lawful commercial purpose for using the Platform.

CLAWOLF reserves the right to reject any registration without providing reasons and to revoke access at any time. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4.1 Plan Features

Plan features and limits are as published on the CLAWOLF pricing page. CLAWOLF may adjust Plan features and limits at any time with 30 days' advance notice. No such adjustment entitles the Subscriber to a refund or early termination without penalty.

4.2 Fees & Payment

All Fees are due in advance of the applicable Subscription Term and are exclusive of all applicable taxes, levies, and duties (including VAT), which are the Subscriber's sole responsibility. If any payment fails, CLAWOLF may retry up to three times, then suspend or terminate the Subscription. CLAWOLF shall not be liable for any service interruption caused by Subscriber payment failures.

4.3 Price Changes

CLAWOLF may change Plan pricing with 30 days' notice before the next renewal date. Continued use after the renewal date constitutes agreement to the new price. CLAWOLF is under no obligation to maintain historical pricing.

4.4 Usage-Based Overages

Where usage exceeds Plan limits, CLAWOLF may apply overage charges at published rates, throttle excess usage, or require a Plan upgrade. Overage charges are non-refundable.

5.1 Automatic Renewal

5.2 How to Cancel

Cancel at any time through account settings or by emailing billing@clawolf.com. Cancellation requests must be confirmed by CLAWOLF before the renewal date to be effective. Cancellation takes effect at the end of the current Subscription Term. No partial-period refunds are issued.

5.3 Failure to Cancel

If the Subscriber fails to cancel and a renewal charge is processed, the Subscriber is liable for the full renewed Subscription Term Fee. CLAWOLF will not reverse renewal charges on grounds of forgetting to cancel, non-use, or unawareness of the renewal. The Subscriber accepts sole responsibility for managing their renewal and cancellation.

The sole exceptions are: (1) statutory consumer cooling-off rights where applicable (generally not available to B2B subscribers); and (2) a verified duplicate charge caused by a CLAWOLF billing system error. Refund requests under either exception must be submitted in writing to billing@clawolf.com within 7 days of the charge. CLAWOLF's determination of eligibility is final.

CLAWOLF will use commercially reasonable efforts to maintain availability in accordance with Plan-specific uptime targets (Starter: 99.0% best effort; Professional: 99.5%; Enterprise & Corporation/MSSP: 99.9%).

Planned maintenance, scheduled downtime, third-party infrastructure outages, Force Majeure Events, and Subscriber-caused outages are excluded from uptime calculations. In the event of unplanned unavailability, the Subscriber's sole remedy is to file a support report at support@clawolf.com. No downtime event gives rise to a right to withhold payment.

The Subscriber is solely responsible for validating all Platform outputs and agent recommendations before relying on them. Human review of all AI-generated outputs is strongly recommended.

Nothing in these Terms excludes CLAWOLF's liability for death or personal injury caused by its gross negligence, fraud, or any other liability that cannot be excluded under applicable law.

The Subscriber expressly waives any right to claim against CLAWOLF for data loss, data reconstruction costs, or business interruption arising from data loss, and agrees to maintain adequate independent data backup and business continuity arrangements.

The Subscriber agrees to defend, indemnify, and hold harmless CLAWOLF and its affiliates from all claims, liabilities, damages, costs, and legal fees arising out of or relating to:

• The Subscriber's or any User's access to or use of the Platform;
• Any Customer Data, including claims that it infringes third-party rights;
• Any breach of these Terms by the Subscriber or its Users;
• Any violation of applicable law, including data protection, financial regulation, and export controls;
• Any automated action taken by the Platform at the Subscriber's direction or via Subscriber configurations;
• Claims by the Subscriber's customers, employees, or regulators arising from the Subscriber's use of the Platform;
• Any unfounded chargeback or payment dispute initiated by or on behalf of the Subscriber.

The Platform may only be used for lawful, internal information security and cyber defence purposes. The Subscriber expressly agrees not to:

• Conduct or facilitate offensive cyber operations or unauthorised access to any third-party systems;
• Engage in any criminal activity under applicable law;
• Upload malware, exploit code, or content designed to harm CLAWOLF's infrastructure;
• Attempt to reverse engineer, decompile, or extract source code of any CLAWOLF software or AI models;
• Circumvent any security, rate-limiting, or access-control mechanisms;
• Resell, sublicense, or white-label Platform access without a separately executed reseller or MSSP agreement;
• Use automated scripts or crawlers outside CLAWOLF's documented APIs;
• Systematically extract or infer CLAWOLF's proprietary AI models, threat intelligence, or detection logic.

Violation of this Acceptable Use Policy is a material breach entitling CLAWOLF to immediately suspend or terminate the account without notice, liability, or refund.

Fraudulent Registration & Trial Abuse

Any account found to have been registered with a false identity, stolen payment credential, or misrepresentation of entity status will be immediately terminated and all associated data purged without notice. Free trials are provided once per legal entity and once per payment method. Detected trial abuse results in termination of all associated accounts and forfeiture of credits.

Payment Fraud & Fraudulent Chargebacks

Use of stolen or unauthorised payment credentials is a criminal offence; CLAWOLF will report all suspected payment fraud to law enforcement and cooperate fully with any investigation. Initiating a fraudulent chargeback constitutes a material breach; CLAWOLF reserves the right to contest the chargeback with evidence, permanently suspend the account, add the Subscriber to an internal fraud watchlist, and recover all charged-back amounts plus processing fees, dispute fees, and legal costs through debt collection or legal proceedings.

Misrepresentation & AML

Any material misrepresentation at registration or during the sales process entitles CLAWOLF to immediate termination without refund and to seek full damages. CLAWOLF complies with applicable AML/CTF laws and may conduct due diligence and request documentation from any Subscriber at any time. CLAWOLF may terminate or refuse service to any entity reasonably believed to be engaged in financial crime.

All right, title, and interest in the Platform and CLAWOLF Content — including all software, AI models, detection logic, playbooks, APIs, UI, trademarks, and documentation — are and remain the exclusive property of CLAWOLF or its licensors. These Terms grant no ownership interest in the Platform.

The Subscriber retains ownership of Customer Data. By using the Platform, the Subscriber grants CLAWOLF a limited licence to process Customer Data solely to provide the Platform services. CLAWOLF may use anonymised, aggregated, de-identified data derived from Customer Data to improve the Platform and develop threat intelligence, and such data is CLAWOLF's property. No right to use CLAWOLF's name, trademarks, or brand elements is granted without prior written consent.

Each party agrees to protect the other's non-public, confidential information with at least the same degree of care as its own (no less than reasonable care), and not to disclose it to any third party without prior written consent. Exceptions apply for information that is publicly available through no fault of the receiving party, independently developed, or required to be disclosed by law.

CLAWOLF's pricing, roadmap, and non-public technical documentation are Confidential Information. The Subscriber may not disclose CLAWOLF's pricing to competitors or publish comparative benchmarks without written consent.

The Subscriber is solely responsible for obtaining all licences, consents, and permissions required to integrate Third-Party Services with the Platform, and for complying with those services' own terms. CLAWOLF may add, modify, or remove integrations at any time without liability.

17.1 Termination by CLAWOLF

CLAWOLF may suspend or terminate the Subscriber's account immediately and without notice at its sole discretion for: material breach of these Terms; suspected fraud, misrepresentation, or chargeback abuse; security risk to CLAWOLF or other customers; Subscriber insolvency; legal or regulatory compulsion; sanctions or export control violations; or business decision to cease the Platform (30 days' notice where commercially practicable). Termination by CLAWOLF does not entitle the Subscriber to any refund. The Subscriber remains liable for all accrued Fees.

17.2 Termination by Subscriber & Post-Termination Obligations

The Subscriber may cancel per Section 5.2. No refunds are issued. Upon termination for any reason, the Subscriber is solely responsible for exporting Customer Data, revoking all API keys and integration tokens, notifying all Users, and decommissioning automated processes connected to the Platform. CLAWOLF shall not be liable for any operational disruption or data loss arising from the Subscriber's failure to complete these steps.

Upon expiry or termination: all licences cease immediately; Subscriber access is revoked; Customer Data is available for export for 30 days then scheduled for deletion; all unpaid Fees are immediately due; and Sections 6, 8, 9, 10, 11, 13, 14, 15, 18, 19, and 20 survive indefinitely. CLAWOLF shall not be liable for any loss arising from the expiry or termination of the Subscription, regardless of which party initiated it.

The parties shall attempt to resolve any Dispute through 30 days of good faith negotiation. If unresolved, international Subscribers may elect LCIA arbitration (sole arbitrator, London, English language, binding award). UK Subscribers submit to the exclusive jurisdiction of the courts of England and Wales. All Disputes must be brought individually — no class or collective actions are permitted. Either party may seek emergency injunctive relief from any court of competent jurisdiction.

These Terms are governed by the laws of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for all Disputes not subject to arbitration. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Entire Agreement: These Terms, the Privacy Policy, any Order Form, and any executed MSA constitute the entire agreement between the parties.

Severability: If any provision is found invalid or unenforceable, it shall be severed and the remaining provisions remain in full force.

Waiver: No failure by CLAWOLF to exercise any right constitutes a waiver of that right.

Assignment: The Subscriber may not assign its rights without CLAWOLF's written consent. CLAWOLF may freely assign, including in connection with a merger, acquisition, or asset sale.

Force Majeure: CLAWOLF is not liable for delays caused by Force Majeure Events. Such events do not excuse the Subscriber's obligation to pay Fees.

Language: These Terms are in English. In any conflict with a translation, the English version prevails.

© 2026 CLAWOLF Inc. · Terms of Service v1.0 · Governing Law: England & Wales